Project Shrink

You can limit your team’s room to operate. By giving them detailed instructions what to do, by giving them very fixed and tight constraints, you can drive them into a funnel of efficiency. It’s like a bobsled track. The less room you have to move sideways, the faster you go. But what happens if you [...]

We all know that the key ingredient to successful outsourcing is frequent and fast feedback; keep your customer in the loop, let him know about your progress and problems and get him involved. Next to “communication” the keyword is “transparency”. What happens if you take this to the next level? What if the productivity of [...]